This project has received funding from the European Union’s Erasmus+ program under EC project number 2019-1-FR01-KA204-062955. The European Commission’s support for the production of this publication does not constitute an endorsement of the contents, which reflect the views only of the authors, and the Commission cannot be held responsible for any use which may be made of the information contained therein.

Design implementation by Danijel Balaban

Graphic Design by Alexandra Gribble

This website is hosted at Owl’s Watch Production

Website Privacy Notice

Who are we?

In this Privacy Notice, the terms “we“, “our“, and “us” refer to Reseau International Urgenci , Rue du Moulin au Roy, 14000 Caen, France (Siren: 493673669)

As a controller of your personal data we are responsible for looking after it, and we will use it fairly, lawfully, and in a transparent manner.

The website referred to in this privacy notice is: https://hub.urgenci.net

Purpose

We are committed to protecting your privacy. This notice will help you understand how we look after, use, store and share your personal data, and how we meet our obligations under European Data Protection Regulation (GDPR). It supplements any other notices or statements we may provide to you.

 

What personal data do we collect?

“Personal data” is any information from which you can be identified, e.g. name, date of birth, contact details, identification numbers, photographs, and expressions of opinion about you.

The type of personal data we collect, and how we process it, can vary depending on your interactions with us. For sensitive personal data, and other non-mandatory personal data it’s up to you to decide if you want to share this.

The following information below summarises the data processing for people who may register to take part in the project’s activities and events, including Beacon organisations, and also individuals who use our contact form or register to receive our e-newsletter:

What personal data do we collect?

Course applicants/participants

This will vary depending on your involvement, but may include your:

  • name
  • gender
  • profession
  • email address
  • country of residence
  • organisation
  • images
  • testimonials

Newsletter Recipients

  • your name (although you may choose to give your first name only, or use a pseudonym
  • Your email address

Where do we get your personal data from?

We collect your personal data directly via the website. If you are a course participant we may also collect data in other ways, as explained in the participant information sheet.

Information that you give us

You may share personal data about yourself and your circumstances by:

·         Using the website’s ‘Register interest’ form to contact us for a course
·         Using the FAQ page contact form to submit a question

We need you to provide the personal data in the situations listed above so that we can moderate comments, respond to queries and, where you have indicated, include your email address in the project e-newsletter distribution list.

If you do not provide this data, it may mean that we will be unable to respond to your question or include you in the email distribution list for our newsletter.

·         Participating in courses

We will use your data to organise course cohorts, evaluate their success/impact and to inform the development of project outputs, such as reports.

Basis for using your personal data

We need a legal basis for any processing of personal data. This means that our processing must be for one of a limited number of reasons set out in the data protection laws. The legal basis that we rely on are:

Beacons / Participants in COACH Activities or Events

A task carried out in the public interest

Coventry University is a public authority. We process your personal data in order to carry out our public interest task as a university, such as conducting research and project work.

Newsletter Recipients

Consent

If you give your consent by ‘opting-in’ via the contact form, we will share our e-newsletter with you. The newsletter provides information about the project’s activities and outputs. 

You have the right to withdraw consent at any time by contacting us or via the ‘unsubscribe’ option within the newsletter.  

If we require your consent to process your personal data in any other circumstances, we will contact you separately to request this.

 

Processing of your personal data

Processing” means doing anything with the personal data, such as collecting, recording, organising, structuring, storing, adapting or altering, retrieving, accessing, consulting, disclosing, disseminating, aligning or combining, restricting, erasing or destroying or using the data in any way.

We will process your personal data for the purposes set out above, or as we otherwise notify you.

The personal data you provide will be subject to security measures and procedures to minimise the risk of unauthorised access, loss, theft or disclosure.

Your personal data will not be used for the purposes of automated decision making.

How long do we keep your personal data for?

As per the General Data Protection Regulation (GDPR), any personal data must not be kept any longer than it is necessary for the purpose for which the personal data is processed. This further means there is a time limit on how long customers’ data can be kept intact. Though there is no specified time limit.
We will store your data for the duration of the course and the evaluation period. If you opt in to receive further messages on courses and keep you account to participate in other courses we will store your information for that purpose

Who do we share your personal data with?

Your personal data may be disclosed to other organisations within course consortia so that they can carry out their day to day activities.

Keeping your personal data secure

We are committed to the protection and security of your personal data. We will ensure that appropriate measures are taken against its unlawful or unauthorised processing, and against its accidental loss or damage.

How we may contact you

Please note that we may contact you in connection with the purposes set out above, by email.

Your Data Protection Rights

You have the right to:

Course participants

Request access to your personal data (commonly known as a “data subject access request”). This enables you to receive a copy of the personal data that we hold about you, and to check that we are lawfully processing it.

Request correction of the personal data that we hold about you. This enables you to have any incomplete or inaccurate data that we hold about you corrected, although we may need to verify the accuracy of the new personal data.

Please note that we may not be able to comply with your request for specific legal reasons which, if applicable, will be notified to you.

Object to processing of your personal data when we are relying on public task or a legitimate interest (or those of a third party), and you feel that this processing impacts on your fundamental rights and freedoms. However, these may be overridden by the public interest or our legitimate interest grounds.

Request restriction of processing of your personal data. This enables you to ask us to suspend the processing of your personal data in the following scenarios:

  • if you want us to establish the accuracy of the data;
  • where our use of the data is unlawful but you do not want us to erase it;
  • where you need us to hold the data even if we no longer require it (for example if you need it to establish, exercise or defend legal claims); or
  • If you have objected to our use of your data, but we need to verify whether we have overriding public interest or legitimate interest grounds to use it.

Newsletter Recipients

Request access to your personal data – This enables you to receive a copy of the personal data that we hold about you, and to check that we are lawfully processing it.

Request correction of the personal data that we hold about you. This enables you to have any incomplete or inaccurate data that we hold about you corrected, although we may need to verify the accuracy of the new personal data.

Request erasure of your personal data. This enables you to ask us to delete or remove personal data if:

  • there is no good reason for us continue processing it;
  • you have successfully exercised your right to object to processing (see below);
  • you believe we may have processed your personal data unlawfully; or
  • we are required to erase your personal data to comply with the law.

Request restriction of processing of your personal data. This enables you to ask us to suspend the processing of your personal data in the following scenarios:

  • if you want us to establish the accuracy of the data;
  • where our use of the data is unlawful but you do not want us to erase it;
  • where you need us to hold the data even if we no longer require it (for example if you need it to establish, exercise or defend legal claims); or

If you have objected to our use of your data, but we need to verify whether we have overriding public interest or legitimate interest grounds to use it

Right to Portability – entitles the Data Subject to receive the personal data which Coventry University holds on them in a structured and commonly used and machine-readable format

Withdraw consent at any time You can ask us to stop sending you marketing messages at any time by following the “unsubscribe” (or similar) links on any marketing message sent to you, or by contacting us at any time. 

When you opt out of receiving these marketing messages you will no longer hear from us in that regard.

Exercising your rights

If you wish to exercise any of your above rights, please send a written request to Reseau International Urgenci, 21 rue du Moulin au Roy 14000 Caen, France or email contact @ urgenci.net

You will not have to pay a fee to exercise any of your rights. However, we may charge a reasonable fee if your request is clearly unfounded, repetitive or excessive.  Alternatively, we may refuse to comply with your request in these circumstances.

We may need to confirm your identity. This is a security measure to ensure that personal data is not disclosed to any person who has no right to receive it. We may also contact you to ask you for further information, in order to speed up our response.

We try to respond to all legitimate requests within one month, although it may take us longer if your request is particularly complex, or if you have made a number of requests. In this case, we will notify you and keep you updated.

Feedback

If you have feedback for us about this privacy notice, please let us know by emailing contact @ urgenci.net

Use of Cookies

The hub.urgenci.net website uses cookies so that we can provide you with the best possible user experience.

Without some of these cookies, the website simply would not work. Other cookies perform functions like recognising you each time you visit the site or helping our team to understand which parts of the site you find most interesting and useful.

What are cookies?

Cookies are small text files that are placed on your computer, smartphone or tablet by websites that you visit. They are widely used to make websites work and to function more effectively. For example, they may be required to keep you logged in to a service, or to remember your user preferences or shopping cart contents. A cookie will typically contain a record of the web site which issued it, its own name, and a value which is often a randomly generated unique number. In most cases, cookies do not contain any personal data, however, they sometimes do and, when combined with other information about you, they may also constitute personal data.

A cookie will have a ‘lifetime’, which tells your browser when to delete it. Cookies can be set by the website domain itself, or by another domain, for example by Google Maps.

Types of cookie

There are several different types of cookie. These are the most common ones:

Session Cookie: A session cookie only lasts for the duration of the user’s website visit. A web browser normally deletes session cookies when it quits.

Persistent cookie: A persistent cookie will outlast user sessions. If a persistent cookie has its maximum age set to 1 year, then, within the year, the initial value set in that cookie would be sent back to the server every time the user visited the server. This could be used to record a piece of information such as how the user initially came to this website. For this reason persistent cookies are also called tracking cookies.

Secure Cookie: A secure cookie is only used when a browser is visiting a server via HTTPS, ensuring that the cookie is always encrypted when transmitting from client to server.

First-party Cookie: First-party cookies are cookies set with the same domain (or its subdomain) in the browser’s address bar.

Third-party cookie: Third-party cookies are cookies set with different domains from the one shown on the address bar (i.e. the web pages on that domain may feature content from a third-party domain – e.g. Google Maps or YouTube). Privacy setting options in most modern browsers allow you to block third-party tracking cookies.

Cookie uses

Cookies perform many different functions. These are the most common:

Essential Cookies: Some cookies are essential for the operation of our websites. For example, some cookies allow us to identify logged in users and ensure they can access the relevant pages.

Performance Cookies: We utilise other cookies to analyse how our visitors use our websites and to monitor website performance. This allows us to provide a high quality experience by customising our offering and quickly identifying and fixing any issues that arise. For example, we might use performance cookies to keep track of which pages are most popular, which method of linking between pages is most effective, and to determine why some pages are receiving error messages.

Functionality Cookie: We use functionality cookies to allow us to remember your preferences, for example which language you want to see the website in. We also use functionality cookies to provide you with enhanced services such as allowing you to watch a video online.

Behaviourally Targeted Advertising Cookies: We do not use this type of cookie.

The law

The principal law which governs how websites use cookies and similar technologies when storing information on a user’s equipment, such as their computer or mobile device, is the Privacy and Electronic Communications (EC Directive) Regulations. The regulations were amended on 9 January 2019.

Regulation 6 covers the use of electronic communications networks to store information (e.g. cookies) or to gain access to information stored in the terminal equipment of a subscriber or user. The change in the law was prompted by concerns about online tracking of individuals and is intended to protect the privacy of users by requiring their knowledge and agreement to the use of cookies, even where the information collected is not directly personally identifiable.

Can I turn off cookies?

You can manually disable cookies on your device, or delete existing cookies. You may also be able to view the cookies already in your system. This will depend on your browser. See the links below which tell you how to delete or disable cookies in each of the major browsers.

Please note that the essential cookies are necessary for the effective functioning of some of the services we offer online. If you disable these cookies, a number of important functions and services will be unavailable to you and our websites may not operate correctly in your browser.